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How it works

You make a wish. We take care of the rest.

Butler prepares, organises and coordinates; TRAME's people check, decide and step in. No booking and no charge without your consent.

See the stepsDiscover Butler
Watercolor of an arched door with a majolica tile that reads, in Italian: Here, life keeps a different rhythm

How it works

From a wish to a plan

Artificial intelligence prepares, sorts and coordinates. People check, decide and step in.

  1. You ask

    1. 01RequestSay what you would like, in your own words.

  2. Butler searches and proposes

    1. 02UnderstandingIt gathers missing details and sets the constraints.
    2. 03SearchIt compares the TRAME network, outside services, distances and availability.
    3. 04ChoiceIt offers a few options, with clear costs and conditions.

  3. You confirm

    1. 05ConfirmationYou authorise the booking and any fee.

  4. TRAME takes care of the rest

    1. 06ExecutionButler completes it online or hands the task to a TRAME person.
    2. 07UpdateConfirmation, schedule, directions and reminders are brought in line.

Transparency and consent

Four promises that never change

These are rules, not good intentions: they apply to every request, small or large.

  • Transparency

    Prices, TRAME's fee and conditions are shown before every confirmation.

  • Consent

    No booking, change, cancellation or charge without your explicit approval.

  • Reliability

    Availability is never presented as confirmed unless it has been.

  • A real person

    If Butler can't complete something with certainty, it hands TRAME a complete request.

Watercolor of a terrace with a majolica table, lemons and bougainvillea, overlooking the domes of Palermo and the sea

Our idea of hospitality

TRAME brings the personal attention of high-end hospitality within reach, even on an ordinary stay.

Butler does not replace human hospitality: it frees people from repetitive searching, so they can step in where a human relationship makes the difference.

Saturday 14 June

  • Confirmed: massage at 5:30 pmnow

    Butler: Address and walking route are in your agenda.

  • Rain tomorrow afternoon20 min ago

    Butler: I've moved the boat trip to the morning. Does that work?

  • Your Keeper expects you at 10:301h ago

    Butler: Ceramics workshop, a 6-minute walk.

Contact

Let's start weaving

Write or call us: tell us when you arrive and what you'd love to experience, and we'll reply ourselves.

Email
info@trameexperience.it
Phone
+39 392 930 0593